Referral map
A referral directory built for action
More than a static list of agency phone numbers. PHN organizes outreach across eighteen referral categories, tracks relationships and decision-makers, and measures real outcomes — without inventing contacts, endorsements, or statistics.
18 referral categories
A structured referral map
PHN organizes outreach across eighteen referral categories. An organization may appear in more than one. No category implies PHN can authorize a medical discharge or provide services beyond independent housing.
01
VA homeless services, SSVF, HUD-VASH and veteran reentry resources
02
Veteran service organizations and county veteran offices
03
State offender-success, reentry and parole services
04
County jails, prisons and authorized pre-release coordinators
05
Workforce development and employment programs
06
Continuum of Care and Coordinated Entry
07
Emergency and transitional shelters
08
Nonprofit housing navigation organizations
09
Hospital discharge planning and medical social workers
10
Community health and behavioral-health housing navigation
11
Senior services and Area Agencies on Aging
12
Centers for Independent Living and disability housing advocates
13
Recovery community organizations and support navigators
14
Legal aid, eviction prevention and housing stabilization
15
Churches, faith-based and community outreach organizations
16
Public housing authorities and subsidy administrators
17
Domestic violence and survivor housing advocates
18
Colleges, trade schools and other community hardship resources
Agency directory
Referral directory
Search public business records and verified resource information. A listed agency is not a referral partner until a relationship is established. Internal staff observations and contact history are kept private.
Program
Services
Veteran resources
Reentry resources
Housing navigation
Filters are shown for transparency. Only public business records and verified resource information appear. No invented contacts, endorsements, payments, or resident demand.
FL-001
Michigan Department of Corrections — Offender Success Region 6
Offender Success
Serves: Returning citizens and parolees in Region 6.
FL-002
OLHSA — Supportive Services for Veteran Families
Veteran Services (SSVF)
Serves: Veteran families seeking housing navigation and assistance eligibility.
FL-003
Sacred Heart Veteran Village
Veteran Programs
Serves: Veterans transitioning from programs.
FL-004
Genesee Community Health Center
Housing Resource Center
Serves: Adults needing housing navigation support.
FL-005
Genesee Health System
Housing Resources
Serves: Adults served by Genesee Health System needing housing coordination.
FL-006
MADE Institute
Reentry Services
Serves: Returning citizens and people needing reentry services.
FL-007
My Brother's Keeper
Shelter & Veteran Housing
Serves: Adults transitioning from shelter; veteran-related housing support.
Outreach script
Agency call script
A consistent, respectful opening for first contact — adapted for veteran and reentry programs. Always confirm the correct decision-maker before assuming any answer.
Opening script
"Good morning. My name is Cecil Jones. I'm a Marine Corps veteran with Preferred Housing Network. We're building a verified independent shared-housing referral resource for Flint, Raleigh and Detroit. We have a confirmed property in Flint, and we're determining the requirements for adding it as an appropriate private-market housing option. Who manages housing referrals or provider onboarding for your organization? I'd like to learn the housing arrangements your program accepts, required documentation, whether shared housing is permitted, and the correct next step."
Veteran-specific
"Does your SSVF, HUD-VASH or other veteran housing program consider independently operated shared housing, and what must be approved?"
Reentry-specific
"Who reviews proposed independent housing addresses, handles housing provider applications and authorizes any funded placement?"
Other questions to confirm
- Who makes the actual housing decision?
- What paperwork is required?
- What room configurations qualify?
- Does rent assistance exist?
- Who authorizes and pays it?
- What insurance or inspections are required?
- What is the next specific step?
Follow-up cadence
A respectful outreach rhythm
Consistent, non-aggressive follow-up — always respecting agency preferences and opt-outs.
Day 0
First call and personalized email
Day 2
Appropriate follow-up
Day 7
Second outreach
Day 14
Useful resource or availability update
Day 30
Relationship review
Respect agency preferences and opt-outs at every step. Do not assume consent to continue outreach.
Referral process
How agency referrals work
A structured, verifiable process — not a static list of phone numbers.
01
Agency inquiry
An agency or professional submits a partnership request or referral.
02
Relationship vetting
PHN vets the agency relationship and confirms the correct decision-maker.
03
Structured referral
Referrals move through a structured intake, matching, and follow-up process.
04
Outcome tracking
Outcomes are tracked in the private CRM — no fabricated statistics.
Outreach dashboard
What we measure
PHN tracks real outcomes — not vanity numbers. Each measure shows zero or a pending state until a secure backend records actual results.
Verified organizations
0
Pending — no live data
Actual decision-makers contacted
0
Pending — no live data
Agency relationships established
0
Pending — no live data
Housing provider applications submitted
0
Pending — no live data
Resident inquiries received
0
Pending — no live data
Tours scheduled
0
Pending — no live data
Applications submitted
0
Pending — no live data
Leases signed
0
Pending — no live data
Legally occupied beds
0
Pending — no live data
Vacancy days
0
Pending — no live data
Verified source referral performance
0
Pending — no live data
No live dashboard data is generated. Each measure shows zero or a pending state until a secure backend records real outcomes. PHN does not publish fabricated statistics.
City referral maps
Explore by market
Each market has its own referral map, call queue and action sheet.